Price Match

Delivery & Shipping

We ship to every country in the World.
Free shipping with every UK order*
Overseas shipping from only £7.49

  • Overseas orders are shipped with Royal Mail International Signed For™, this is our primary delivery option.
  • Royal Mail International Signed For™  is available to every destination in the world.
  • Mail travels through a separate and secure network.
  • Each item is individually listed and accounted for before being handed over to the airline.
  • Proof of posting is provided as standard.
  • Deliveries are made by domestic postal operators who provide a universal service in those destinations.
  • Signature on delivery - You can be sure that the item will be handed over only after it is signed for.  

International Tracked & Signed - Selected countries only - from £8.49 International Tracked & Signed can be up to one day faster than Airmail.

Your item will receive priority handling at home and overseas and benefits from an online tracking facility so you can check your mail's progress along the way.

Once the order has been shipped, you are responsible for paying for the order, plus shipping costs.

International Tracked & Signed
Tracked & Signed is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation.

International Tracked
Ideal for sending important or valuable goods, offering tracking at five points after despatch as well as an online confirmation of delivery.

International Signed
Your item will be tracked until it leaves the UK and only handed over at its final destination once we have a signature from the recipient.

Customers orders are shipped by Royal Mail or specified courier for all overseas customers. Charges are based on destination. Customers are responsible for all exported content. It is the consumers responsibility to know the laws and regulations for importing products into their country. Customers are responsible for any losses Framed Indulgence does not guarantee successful delivery due to import/export laws & regulations that the consumer is responsible for. It is the consumers sole responsibility to only order what is legal for sale in their country. Receiver is responsible for any and all duty and/or VAT.

By ordering, you agree to be bound by these terms.

* Minimum order value of £75

Tracking coverage

The availability of our Tracking and Signature services depends on where your item is going.

Out of stock items

If your item is not in stock, we will contact you as soon as we become aware of the stock shortage. At which point you can cancel your order, either in part or in full, if you do not want to wait on fresh stock arriving.

International Shipping (Non UK)

Please be aware that you are responsible for shipping costs regardless of whether you actually receive your package.  We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the UK.

We encourage you to speak with your customs office if you have any questions. You are responsible for any duties or taxes that may apply to the shipment of any products to your country. By law, we are obligated to report the exact amount of the sale on the Customs form. As a customer, you are responsible to comply with International, National or local laws regulating importation of products that you may purchase. It is entirely your responsibility to NOT order items that are illegal to import into your country. There is usually not an importation problem, but occasionally they occur. The risk is yours. You will be responsible for the entire package cost if it is seized and we do not get it back.

If for any reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, you are still responsible for any shipping charges.

If an order is refused delivery by customs due to unauthorized ingredients or contents, Framed Indulgence is not to be held responsible for any losses or costs incurred by the customer. If the shipment is abandoned the customer will not receive a refund or credit of any kind. If in any case we received a return of any shipment refused by customs authorities of any country, Framed Indulgence will credit the customer for the value of the unopened and un-tampered products purchased. No refund on shipping charges incurred for the return of the shipment or shipping charges sending the product.